General Sales Manager

Job Introduction                  \n\nWe are currently recruiting for a General Sales Manager to join the management team at our Volkswagen Dealership in Coventry.\n\nThe hours of work are Monday to Saturday, with a day off in the week and working Sundays on a rota basis.\n\nBenefits include the use of a company car and an OTE of £75,000. \n\nThe successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.\n\nRole and Responsibilities\n\nYou will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.\nTo support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.\nBy driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.\nAccurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.\nMaking sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).About you\n\nYou may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.\nYou will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.\nYou must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.\nIn addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.\nMotor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer\n\n25 days holiday plus bank holidays\nCompany Pension\nWellness Programme\nSick Pay\nGroup life insurance\nStaff discount on car servicing\nListers Benefits – discounts on retailers, restaurants, cinemas & holidays\nLong service and loyalty incentives\nStaff referral scheme\nIn-house, manufacturer & professional qualifications\nFree Parking / On-site Parking\nCompany EventsWhy Listers?\n\nFounded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team.