Payroll Subject Matter Expert Homer Road, Solihull Up to £26,500 with benefits & 25 days annual leave With over 23,000 employees working within our UK business, our Shared Service Payroll Team are integral to ensuring that all payments are accurate and timely across number of different PAYE registrations. In this role you’ll be a key part of this as you administrate a number of contracts, ensuring all variable input and transactional payroll data is actioned in a timely manner. Working alongside the rest of our friendly and supportive team you’ll do this by processing monthly, weekly, Bi-Weekly and Lunar payrolls. This will include: Supporting the UK Service Delivery Manager to ensure that all payrolls are delivered in accordance with payroll calendars and are legislatively compliantEnsure all transactional payroll data is input in a timely and accurate manner to Serco payrollsRun HMRC processes out of the payroll softwareMaking sure overall team objectives are metEnsure employee overpayments and returned payments are recovered and paid in a timely mannerEnsure the team provide a quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints Our Payroll team support the business across the UK and engage with a diverse range of public service work, so the role will offer exposure and extensive touch points across our community, including Contract managers, Pensions, Internal/External Audit and Finance. What you need to do the job In order to succeed within this role, you’ll be naturally customer focused to support your team and our UK&E division in delivering our Payroll operations. You’ll have good knowledge of Payroll Legislation and be able to evidence experience within a medium-large organisation. You’ll be comfortable in supervising, mentoring and coaching a team and be able to demonstrate strong leadership qualities. Prior experience of using Resourcelink payroll system is desirable but not essential. We are looking for a proactive and energetic individual with strong self-initiative, communication and collaboration skills combining an open and inclusive approach with the ability to create a ‘can-do culture’. Technology is integral to our business (as well as our people), so proficient use of the full Microsoft Suite, including SharePoint and Teams is vital. Why Serco Meaningful and vital work: We’re a people-driven organisation and you’ll be ensuring our 23,000 employees are paid on time, this provides variety and complexity within the role. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find. Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same. What we offer • Up to £26,500 salary per annum • Up to 6% contributory pension scheme • An autonomous, supportive and flexible-working culture • A company passionate about diversity and inclusion About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).