Job Description At the RAC, the Roadside is at the very heart of our business, as our dedicated Patrols deliver an exceptional and much-needed service to members nationwide. While we may be in unprecedented times at the moment, we’re continuing to provide this type of essential service across all divisions which means that it’s business as usual here at the RAC and we now have opportunities for Patrols to join the team. What’s in the Role? This role is not like working in a garage, where you’ll complete job after job without ever interacting with customers or experiencing the satisfaction of a job well done. Instead, you’ll be out there at the Roadside or members’ homes, dealing directly with breakdowns, providing technical support and delivering the type of exceptional service that leaves a smile on our customers’ faces. As part of this role, you’ll also come across a diverse range of vehicle-related breakdowns and technical issues, with our goal being for Patrols to fix at least four out of five cars as the roadside. So, you’ll need core mechanical and diagnostic skills that can be deployed efficiently and in real-time, as you strike the balance between completing quick and sustainable repairs. Make no mistake; you’ll be the face of the RAC and someone who must exude reliability and calmness at all times. You also shouldn’t be surprised if customers want to take your photo and share this on social media once you’ve completed their repair, which is why we call our Patrols the #OrangeHeroes of the RAC!Skills, Knowledge and qualificationsWhat Will we Need from You? Ultimately, we’re looking for someone who has experience working as a car and light vehicle mechanic. You’ll also need a full driving license and a Level 2 light vehicle maintenance qualification as a minimum. You will be required to show flexibility as your shifts will include evenings, early morning, weekends & Bank Holidays. There is always the opportunity to pick up extra overtime as well! What Can you Expect from Us? OK, so what can you expect from us? Here’s a breakdown of precisely what we’re offering: A highly competitive basic salary with a great opportunity to earn more. Our colleagues are earning £35,000-£48,000. You could also develop your career even further into different areas of our growing Business. An RAC Service Patrol van for work, fitted with a fully comprehensive & advanced RAC tool kit Not only will you have a comprehensive induction, but you’ll also have access to all the latest vehicle technology, along with support from technical experts based in our head office. You’ll be rewarded with additional benefits including pension, life cover, a generous holiday entitlement, breakdown cover for you and your household and access to a comprehensive Flexible Benefits Scheme (which you can tailor to suit your lifestyle). So, what are you waiting for? Our company needs you!